Frequently Asked Questions (FAQ)

1. What types of electronic components do you supply?
We offer a comprehensive range of components, including ICs, semiconductors, resistors, capacitors, connectors, potentiometers, panel meters, measuring instruments, and both active and passive components. We cover up to 90% of the typical Bill of Materials (BOM) for PCBs.

2. Are all your products original and genuine?
Yes, we supply only original, sealed goods from authorized local and international brands. Every inward component undergoes strict quality checks and comes with a 100% QC pass certificate.

3. Can you fulfill custom requirements for components?
Absolutely. We can provide customizations such as specific lead lengths, pitch sizes, and tolerance sorting, and can manufacture components to suit your unique design needs through our network of trusted manufacturers.

4. How quickly can I expect delivery?
With our extensive inventory and efficient logistics, we offer prompt deliveries across India, including overnight shipping for urgent requirements. Our location in Mumbai’s electronics market enables us to respond quickly to customer needs.

5. Do you offer technical support or consultation?
Yes, our experienced technical staff can assist you in selecting the right components, suggest cost-effective alternatives, and support you with technical queries.

6. Can I visit your retail showroom?
Yes, our Mumbai showroom allows customers to experience products firsthand with our “touch and feel” concept before making a purchase.

7. Who are your typical customers?
We serve a diverse client base, including government organizations, EMS companies, startups, and established manufacturers across India.

8. How do you handle product availability and shortages?
Our large inventory minimizes wait times. In case of high-demand or out-of-stock items, we proactively suggest suitable alternatives or manage backorders transparently to ensure your production is not disrupted.

9. What are your payment and return policies?
We offer flexible payment options for bulk and regular customers. For returns, please contact our support team—returns are accepted for genuine issues as per our company policy.

10. How can I place an order or request a quote?
You can place orders or request quotes through our website, by phone, or by visiting our retail showroom. Our team is always ready to assist you with your requirements.